***RETURN AND EXCHANGE POLICY DURING THE NEW UNIFORM ROLL - OUT

 

Our policy on the authorized uniforms is to exchange, repair or replace. Refunds are only made when mistakes occur that cannot be remedied by one of the above.  All request for exchanges, replacements and repairs will be review by management and at times may require a image to speed up the process and identify the problem.

WHEN YOU NEED EXCHANGES OR REPAIRS 

AD Meyers Uniforms Stands behind their products 

AD MEYERS sent size runs to every facility that requested them and recommends that you try before you buy or please have someone carefully measure you.

 

From the Date of 9/01/2017 thru 8/31/2018 AD Meyers Uniforms will accept only the authorized item/s for exchange that have been embroidered with your name or modified but have not been washed or worn on the job. After this date no embroidered items or tailored Items can be returned. Again, we will repair or exchange at our discretion.

 

REQUEST FOR EXCHANGES 

From the Date of 9/01/2017 thru 8/31/2018 AD Meyer’s policy is to Exchange, Repair or Replace, not refund. Request for Exchanges must be made within 7 days upon receipt of your uniforms. Please try on your uniforms as soon as you get them. *Customers are responsible for shipping both ways unless, the exchange is due to a manufacturing mistake. To request an exchange, EXCHANGE HERE and Request Exchange with the appropriate order number. Please use this form ONLY to return your new, unworn and unwashed uniforms for a different size.  

 

Once we receive your Request for Exchange inquiry, your request will be reviewed by one of our AD Meyers Uniforms BOP Customer Service Representatives. You will be then instructed by return e-mail, on how and where to return your uniforms.  

 

If you have worn or washed your uniforms they cannot be returned for exchange, please refer to Request for Repairs below. 

** SOME ITEMS, SPECIALS, DISCOUNTED ITEMS, LIMITED QUANTITIES, EMBROIDERED OR TAILORED ITEMS WILL NOT BE RETURNABLE OR EXCHANGEABLE. THESE WILL BE CLEARLY NOTED ON THE ITEMS PAGE.

REQUEST FOR REPAIRS

 AD Meyers Uniforms will warrant and repair any manufacturing defects on authorized uniform used under normal working conditions and wear and tear for a period of three (3) months from your purchase. Six (6) months if you have purchased five (5) trousers or any combination of seven (7) authorized shirts from AD Meyers Uniforms. AD Meyers Uniforms, we will repair damaged uniforms that are repairable at our discretion.  Uniform items returned for repair MUST BE FRESHLY CLEANED.  Dirty uniforms will be returned to you without repair and *customer will be responsible for the shipping.

 

 AD Meyers Uniforms will repair or replace any manufacturing defects “IE: Seam Failure, Hook and Eye” uniforms at our discretion. We reserve the right to Substitute a Button or a Brass Snap for Pant Closures. AD Meyer’s reserves the right to fix Velcro by reinforcing with a box tack through the outside to the Flap if needed.   

 

To request a repair click, REPAIR HERE.  You will be sent further information on how to handle your repair request by one of AD Meyers Uniforms BOP Customer Service Representatives.

 

Follow the REQUEST FOR REPAIRS instructions on returning your item/s to AD Meyers Uniforms and you will be sent further information on how to handle your repair request by one of AD Meyers Uniforms BOP Customer Service Representatives. Please be informed that damage to uniforms that are on the body of the item and NOT on a seam cannot be repaired or replaced by AD Meyers Uniforms and will not be approved for return. Uniform items returned for repair MUST BE FRESHLY CLEANED. Dirty uniforms will be returned to you without repair. *customer will be responsible for the shipping.

REQUEST FOR 511 EXCHANGES AND RETURNS

All 511 products carry a 20% restocking fee on all exchanges and returns.

*** These policies are subject to change at any time, please check our website.

Revised 10/01/19